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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Faster to Your Jackson Water Damage

8/12/2016 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of E. Jackson & S.E. Ingham Co. provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of E. Jackson & S.E. Ingham Co. arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –(517) 782-8533

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of [[Franchise Name]]

SERVPRO of E. Jackson & S.E. Ingham Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Lansing, Call SERVPRO

8/5/2016 (Permalink)

SERVPRO of E. Jackson & S.E. Ingham Co. provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 –(517) 782-8533

Residential Services

Whether your Jackson home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Jackson commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration


7/27/2016 (Permalink)

SERVPRO of E. Jackson & S.E. Ingham County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of East Jackson & S.E. Ingham County

SERVPRO of E. Jackson & S. E. Ingham County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


7/27/2016 (Permalink)

This is part of the drying process for the customer that had the washer over flow in their home.

Water is very intrusive. Water left on at an outside spigot can quickly penetrate your foundation. Left on at a bathroom or kitchen sink can be catastrophic.

Recently we were called out to a home where the washer overflowed in a laundry room on the first floor, trapping water between the main level flooring and finished basement ceiling. The home was recently remodeled and the homeowner was afraid that the carpet may not be salvageable.

We were able to remove the ceiling in the basement to release the trapped water. We set equipment to dry the ceiling, floor joists and "floated" the carpet by placing air movers underneath.

Here at SERVPRO of E. Jackson & S.E. Ingham Co., we listen to your concerns, and understand what is most important to you.


7/5/2016 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) will help ensure you are "ready for whatever happens". In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility.

The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. 

Call SERVPRO of E. Jackson & S.E. Ingham Co. today at (517)782-8533 to establish your Emergency Ready Profile.


6/7/2016 (Permalink)

The heart of the home is the kitchen, so it is no surprise that cooking fires are one of the most common types of home fires. Kitchen fires typically happen when the stove is left unattented, this can occur any time of the year. If a fire starts in a pot or pan on the stove, these are things to remember:

-EVALUATE YOUR SAFETY. If the fire is large and spreading, quickly assemble your family outside and call for emergency services. Your families safety is more important than the safety of your home.

-NEVER USE WATER. Water should never be used to try to extinguish a grease fire. This can result in an explosive reaction that can cause the fire to quickly spread throughout the home.

-TURN OFF THE STOVE. Heat is needed to keep the grease alive.

-BAKING SODA. Throw a good amount of baking soda to cut off the oxygen supply. Do not use flour or other baking materials as this will only add to the fire.

-KEEP A LID NEARBY. Snuff the fire with a lid to the pot or pan. Turning off the stove at the same will take away the heat and oxygen needed to sustain the fire.

Most fires can be prevented by never leaving food cooking unattended.

Local services

5/5/2016 (Permalink)

SERVPRO of E. Jackson & S.E. Ingham CO. specializes in the cleanup and restoration of residential and commercial properties after a fire, smoke or water damage.

Our staff is highly trained in property damage restoration and are an IICRC certified firm.

As a locally owned and operated business, we are close by and ready to respond to your water or fire emergency.

We are here for you 24 hours a day, 7 days a week.

(517) 782-8533

Flooded Basement

5/5/2016 (Permalink)

A basement can flood at anytime, although flooding most often occurs during heavy rainfall. During the spring months, rainfall is likely to happen and can be heavy at times.

This is a good time of year to clean out guttters & downspouts, clear debris from storms drains and add dehumidification to damp basements.

If water damage is not handeled quickly and properly, it can cause severe damage to your homes structure, not to mention the potential harmful health affects of mold. Remember, the longer you wait, the worse the problem could become.

Here at SERVPRO of E. Jackson & S.E. Ingham Co., we are flooded basement specialists: 

  • We are available 24/7
  • We are a preferred vendor to many local & national insurance companies
  • Our technicians are highly trained in water restoration techniques
  • We have advanced inspection & extraction equipment
  • We abide by the S500 IICRC restoration standards

If water damage, from the smallest overflow from a toilet to full house flood from a pipe burst, threatens your home or office call us at (517) 782-8533.  We are here to help and care for not only your home or office, but for you as an individual.  We are a family owned business and know that each job is not simply a job, but is someone allowing us to come into their lives during a very stressful event.  Our ultimate goal is to help make it a little less stressful on you. 

Our Customers

5/4/2016 (Permalink)

This picture was given to our crew as a thank you from some of our youngest customers.

The best part of the job here at SERVPRO of E. Jackson/ S.E. Ingham Co. is our customers.

We are compassionate to your emergency as if it were happening in our own home. Treating our customers as part of our family is just a part of our every day service to you.